Betting involves risk. You can lose money. Plan your play and protect your budget.

• Decide your spend before you start. Use deposit limits to stay on budget.
• Set time limits and take breaks. Reality checks remind you how long you have been playing.
• Keep gambling fun, not a way to make income.
• Never chase losses. Reduce stakes or stop for the day.
• Separate gambling funds from money for rent, food, and bills.
• Track your history in your account to learn your patterns.
• Use time-out or self-exclusion if control feels hard. 1win can apply these on request.
• Play only if you are 18 or older. Verification helps protect minors.

Gambling problems can develop quietly. Watch for these warning signs and seek help early.

• Spending more than you planned or borrowing to fund play.
• Hiding betting from family or friends.
• Feeling stressed, anxious, or low after playing.
• Needing higher stakes to feel the same excitement.
• Struggling to stop or cut back.
• Chasing losses after a bad day.
• Missing work, study, or social plans due to gambling.
• Using gambling to escape worries or mood.
• Selling items to cover bets or debts.
• Ignoring bills or essentials to keep playing.

Addiction is a serious health condition that requires attention and support.

You can take practical steps to manage risk and protect your wellbeing. Use platform tools and routine habits to keep play in check.

• Set daily, weekly, or monthly deposit limits in your account.
• Activate loss and wager limits to cap exposure.
• Turn on reality checks and session time limits.
• Schedule breaks and set reminders on your phone.
• Keep a simple budget and log every gambling spend.
• Avoid alcohol or drugs when betting.
• Remove saved payment methods if impulses increase.
• Use time-out for 24 hours up to several weeks.
• Request self-exclusion for a longer break. 1win can block access during this period.
• Speak to a trusted person and contact a support service.

Help is available if gambling is affecting your life. You are not alone, and confidential support exists in Ghana and online.

• Gaming Commission of Ghana – consumer info and complaints: https://gamingcommissiongh.gov.gh
• Mental Health Authority Ghana – advice and helpline info: https://mha.gov.gh
• Ghana Health Service, Mental Health – services and contacts: https://www.ghanahealthservice.org/
• Gambling Therapy – free global online support: https://www.gamblingtherapy.org
• GamCare – live chat and counselling: https://www.gamcare.org.uk
• Gamblers Anonymous – meetings and resources: https://www.gamblersanonymous.org

If you are worried about your gambling, contact support for help setting limits or taking a break. Your request will be handled promptly and confidentially.

• Live Chat in the website or mobile app, 24/7.
• In-app Support centre message under Account settings.
• Email via the Help section in your account.
• Request self-exclusion through Live Chat or the Support centre.
• Submit identity documents for age checks through the secure upload tool.